Network Management Services for Small Businesses
Reliable connectivity, better network visibility, and ongoing support for your core business infrastructure.
SyncTek Solutions provides managed network services for businesses that need reliable connectivity, better network visibility, and ongoing support for core business infrastructure — firewalls, switches, wireless, and VPN, all monitored and maintained.
What’s Included?
- Firewall and gateway management
- Switch and VLAN configuration
- Wireless network (AP) management
- VPN (site-to-site and remote access) support
- Network monitoring and alerting
- Firmware and configuration backups
- Performance tuning and fault isolation
Support Availability
On-demand IT support.
Email and phone technical support is available Monday through Friday, 9 AM to 6 PM EST, with after-hours support handled on a best-effort basis.
Technical Lifeline
Here for all of your tech issues!
Don’t stress yourself about your tech anymore. Let SyncTek Solutions be your tech lifeline.
Network Management
Single Location
Management services listed above for a single location.
Includes 4 professional service hours / month for technical support.
Additional Locations
Management services listed above for additional locations.
Includes 2 professional service hours / month / location for technical support.
Additional Technical Support
One Extra Hour
A flexible add-on for small network changes, quick fixes, or one-off support needs.
Three Extra Hours
A useful support block for businesses that need a little more monthly flexibility for support, updates, or troubleshooting.
Five Extra Hours
A larger support block for sites that need more frequent updates, ongoing requests, or extra technical attention.
Additional service hours not included in packages are billed at $64.99 / hour
Frequently Asked Questions
What equipment do you manage?
Firewalls, gateways, switches, wireless access points, and VPN infrastructure. We can manage your existing hardware or recommend and deploy new equipment as part of onboarding.
Do you monitor the network 24/7?
Yes — monitoring and alerting run around the clock. When something fails or degrades, we’re notified immediately and respond during support hours (with after-hours issues handled on a best-effort basis).
What counts as a ‘location’?
A physical site with its own network — an office, storefront, or warehouse. Your first location is $199.99/month; each additional location is $89.99/month with 2 included service hours.
Can you set up remote work VPN access?
Absolutely. Both site-to-site VPNs (connecting offices) and remote access VPNs (letting employees work securely from anywhere) are included in the service.
What if I need more than my included service hours?
You can add prepaid hour blocks — 1 extra hour for $19.99/mo, 3 for $39.99/mo, or 5 for $59.99/mo — or pay standard hourly rates for occasional overages.