Terms of Service
Last Modified:
Welcome to SyncTek Solutions (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of syncteksolutions.com, as well as any services, communications, or support provided by SyncTek Solutions.
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Services
SyncTek Solutions provides IT support, managed services, network management, computer management, website services, consulting, and related professional services.
Specific services, scope, pricing, and terms may be outlined in separate service agreements, proposals, or invoices. In the event of a conflict, those documents take precedence over these Terms.
Use of Website
You agree to use our website for lawful purposes only. You may not:
- Attempt to gain unauthorized access to systems or data
- Interfere with website functionality or security
- Use the site to transmit malicious code or spam
- Misrepresent your identity or intent
We reserve the right to restrict or terminate access for violations of these Terms.
Client Responsibilities
When engaging SyncTek Solutions for services, you agree to:
- Provide accurate and complete information
- Maintain appropriate backups unless otherwise agreed
- Ensure you have authority to grant access to systems, accounts, and data
- Use services in compliance with applicable laws
You are responsible for the content, data, and systems you own or control.
Payments & Billing
Unless otherwise agreed in writing:
- Invoices are due according to the terms stated on the invoice or service agreement
- Late or unpaid invoices may result in service suspension
- Fees paid are non‑refundable unless explicitly stated
Pricing and service terms are subject to change with notice.
Confidentiality
We agree to treat client information and data as confidential and to use it only as necessary to provide services. Confidential information will not be disclosed to third parties except:
- With client consent
- As required by law
- To trusted service providers under confidentiality obligations
Data Access & Security
As part of providing services, SyncTek Solutions may access systems, networks, or data. Access is limited to what is reasonably necessary to perform agreed‑upon services.
While we follow industry best practices, no system can be guaranteed completely secure. SyncTek Solutions is not responsible for security incidents beyond its reasonable control.
Intellectual Property
All website content, branding, logos, text, and materials on syncteksolutions.com are the property of SyncTek Solutions unless otherwise stated and may not be copied, reproduced, or used without permission.
Client‑owned data, content, and systems remain the property of the client.
Third‑Party Services
We may recommend or integrate third‑party products or services (e.g., hosting providers, software vendors). SyncTek Solutions is not responsible for the performance, availability, or policies of third‑party services.
Limitation of Liability
To the fullest extent permitted by law:
- SyncTek Solutions shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the fees paid for services in the three (3) months preceding the claim
This applies regardless of the cause of action.
Termination
Either party may terminate services according to the terms outlined in the applicable service agreement. Upon termination:
- Outstanding invoices remain due
- Access to services may be discontinued
- Confidentiality obligations survive termination
Disclaimer
Services and website content are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
Governing Law
These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Modified” date. Continued use of our website or services constitutes acceptance of the updated Terms.
Contact Information
If you have questions about these Terms, please contact:
SyncTek Solutions
📧 Email: support@syncteksolutions.com
📞 Phone: 410‑368‑0084
